Privacy | Ghost Storage

Privacy Policy

1. Policy Objective and Scope

Ghoststorage by Firstdesginers Inc. ("Ghoststorage," "We," "Us") is dedicated to upholding your privacy. This Privacy Policy ("Policy") details our practices for collecting, storing, utilizing, and disseminating information pertaining to our Site (the "Site") and service users.

Our objective is to collect, use, and disclose only the information reasonably necessary to deliver the specific product or service you have requested, to maintain our customer/visitor records, and/or to address your inquiries or feedback, as well as for other purposes outlined within this Policy. Should you provide us with contact information, we will safeguard its confidentiality and use it solely for the purposes for which it was collected, unless you explicitly consent to its disclosure to other third parties (subject to the exclusions detailed below).

2. Acceptance of Terms

By utilizing the Ghoststorage Site (Ghoststorage.ca) and/or the Services, as further described in our Terms of Use (the "Services"), you acknowledge and consent to Ghoststorage's collection and use of Personal Information in accordance with this Policy.

3. Information Collection

Two categories of information may be collected on the Site: Personal Information and Non-Personal Information.

(a) Personal Information

This includes personally identifiable information such as your name, address, email address, and credit card details. At the point of collection, we will clearly articulate the information being gathered and the intended purposes for its use. You retain the discretion to provide Personal Information. Electing not to provide requested Personal Information may restrict your access to certain features of the Site and/or Services and preclude you from conducting transactions through the Site. We collect the following information about you and your engagement with our Site and Services to enhance and personalize your experience:

Personal information: an account name or nickname you select or we assign, your email address, your name (if provided), a password you select, your physical address, your billing address, your phone number, and your postal or zip code.

Storage box information: for each storage box you register, you may opt to create and store a brief description or statement, which may be accessible to Ghoststorage.

Location data: when you use the Site and Storage Services, we may access, collect, monitor, and/or remotely store "location data," including data you directly provide. Location data enables us to provide the Site and Storage Services (e.g., for picking up and delivering your Goods) and may also convey information about your browsing and usage patterns of the Site and Storage Services. Certain Site features, particularly location-based services, may not function optimally if the use or availability of location data is impaired or disabled.

The following outlines the primary methods through which Ghoststorage may acquire Personal Information on this Site, though this list is not exhaustive: communications initiated by you to Ghoststorage; content you post in the public sections of the Site (e.g., future blog); procurement of Services; customer support interactions; utilization of the Services; and participation in surveys. We may also obtain Personal Information from our business partners and other third parties, provided that these third parties confirm that their use of such information adheres to applicable privacy laws.

(b) "Non-Personal Information"

This category encompasses anonymous data, such as an Internet Protocol Address (IP Address), the domain employed to access the Site, and the type and version of the browser or operating system in use.

Aggregated data, including demographic statistics of our users (e.g., average age or geographical distribution), visitor counts, pages accessed or visited by users, average time spent on this Site, and information voluntarily provided by the user, such as survey responses, is also classified as Non-Personal Information. Business contact information, such as the name, title, business address, or telephone number of a business or professional individual, or an employee of an organization, is not considered Personal Information.

Non-Personal Information is collected or derived by us during the operation of the Site and the Services. For instance, our web servers may automatically collect Non-Personal Information transmitted through your browser or stored in a Cookie when you choose to visit the Site. This information is essential for us to operate the Services, but we do not disclose it to any third parties. This policy does not restrict our use of Non-Personal Information.

"Cookies" are utilized by Ghoststorage to monitor content usage and traffic on this Site. A cookie is a feature of your web browser, consisting of a text file placed on your hard disk by a webpage server. Ghoststorage employs cookies to compile aggregate statistics regarding Site usage, such as the number of visitors, the duration of user engagement, and the most frequently viewed pages. This data is used to enhance the Site's content. You have the option to configure your browser to notify you when a cookie is sent, allowing you to decide whether to accept it. However, disabling cookies may limit your access to all features of this Site or our Services.

As you navigate Ghoststorage.ca, advertising cookies will be placed on your computer to help us understand your interests. Our display advertising partner, AdRoll, subsequently enables us to present you with retargeting advertisements on other websites based on your prior interactions with [company website]. The techniques employed by our partners do not collect personal information such as your name, email address, postal address, or telephone number.

You have the option to visit this page to opt out of targeted advertising from AdRoll and its partners.

4. Use of Personal Information

Ghoststorage primarily collects Personal Information for the following objectives:

* To establish contact and communicate with you.

* To facilitate your utilization of our Services.

* To comprehend your requirements and subsequently develop and recommend appropriate products and services.

* To process transactions and payments.

* To enhance your experience and use of the Site.

* To comply with all applicable legal and regulatory obligations.

Your Personal Information will not be utilized for any purpose beyond those stated above without your explicit consent. Ghoststorage does not actively gather personally identifiable user information for the purpose of sale or marketing in a manner that specifically identifies individuals. We do not engage in the sale of our customer lists.

5. Disclosure of Information

Ghoststorage places a high priority on maintaining the confidentiality of the Personal Information you provide. Ghoststorage will not share the Personal Information collected from you with any third party, except as delineated in Section 6 below.

We may share your information with third-party business partners for the express purpose of delivering the Site and Storage Services to you. These business partners will be granted limited access to your information, strictly to the extent reasonably necessary to fulfill and ensure your contractual rights are met. In such instances, we will mandate that these third parties adhere to the stipulations of this Privacy Policy.

Furthermore, we may periodically engage in pilot projects with other storage sites (business partners) to ensure the provision of the most secure options for storage and retrieval. In these cases, we will require that such business partners are granted limited access to your information, solely to the extent reasonably necessary to fulfill and ensure that your contractual rights with Ghoststorage are met.

From time to time, we may also engage third parties to assist us in enhancing our Site and providing various services (e.g., hosting, database management, maintenance, etc.). These third parties may be granted limited access to databases containing user information or registered member information exclusively for the purpose of aiding us in the provision of such services.

6. Exceptions

We may disclose your Personal Information to a third party without your consent if we have reasonable grounds to believe that such disclosure is necessary to identify, contact, or initiate legal action against an individual who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Site users, or any other party that could be harmed by such activities. We may also disclose Personal Information when we believe in good faith that such disclosure is mandated by and in compliance with the law. Your Personal Information may be disclosed in the event of a corporate reorganization, merger, or acquisition of our assets, provided that the acquiring entity continues to utilize the information for purposes consistent with this Privacy Policy.

7. Third-Party Engagements and External Platforms.

Our platform, Ghoststorage, may facilitate introductions to third-party vendors and external websites. Please be advised that the privacy policies governing these third parties operate independently of our control and may diverge from our own, particularly concerning the utilization of information or content therein. Our Privacy Policy does not extend to third-party websites or services. The use of any information you may furnish to a third party, or the deployment of "cookie" technology by any third party, will be governed by the privacy policy of the operator of the specific site you are visiting. This encompasses websites linked or advertised on our platform. Should you have any reservations regarding the privacy of information provided on an external site, we recommend direct engagement with that site to obtain further information and review its privacy policy. Furthermore, we disclaim responsibility for, and exercise no control over, any third parties you authorize to access your User Content. Should you elect to utilize a third-party website or service (e.g., Facebook) and grant such a third party access to your User Content, you do so at your sole discretion and risk. This Privacy Policy is not applicable to information collected through alternative means (including offline methods) or from sources other than our direct platform.

8. Security Protocols.

The safeguarding of your Personal Information is paramount to us. We employ commercially reasonable endeavors to ensure that your Personal Information is stored and maintained within a secure environment. Specifically, all Personal Information contained within messages transmitted during the use of our Services is encrypted during transmission to Ghoststorage utilizing industry-standard authentication and encryption technologies. We protect the Personal Information you entrust to us by implementing multiple layers of firewalls, complemented by active intrusion detection systems.

You play a crucial role in protecting the security of your Personal Information. For instance, never disclose your password to another individual, and always remember to log out of your account and close your browser window upon completing your session on the Site. This practice prevents unauthorized access to your Personal Information by other users of the same computer. We will never solicit your password through unsolicited phone calls or unsolicited email communications.

9. Retention of Personal Information.

Ghoststorage will retain your Personal Information for the duration necessary to fulfill the purposes identified in Section 4 of this Privacy Policy, or as mandated by law, which may extend beyond the termination of our professional relationship with you. You acknowledge and agree that, in the event you request the removal of your name from our databases, complete deletion of all your Personal Information may not be feasible due to technological and legal constraints.

10. Policy Amendments.

We reserve the right to amend our Privacy Policy in the future, as deemed necessary or desirable. In the event of a material change to our policy, we will provide notification through an appropriate announcement on the Ghoststorage Site (Ghoststorage.ca) and update the 'last modified' date at the top of this page. Any modifications to this Privacy Policy will become effective 30 days after the date of posting and will apply to information collected from that date forward, as well as to existing information held by Ghoststorage. We advise you to retain a copy of this Privacy Policy for your records and to review it periodically to stay informed of any updates. Your continued use of the Ghoststorage Site and/or Ghoststorage Services indicates your acceptance of any revisions to this policy.

11. Access and Accuracy

You are entitled to access your Personal Information to verify the data we have collected concerning you. Upon receiving your written request, we will furnish you with a copy of your information. We will endeavor to maintain the accuracy and currency of your Personal Information and will facilitate its revision as necessary. Maintaining accurate Personal Information allows us to provide you with optimal service. You can assist us in ensuring the accuracy of your data by informing us of any changes, such as an updated address or telephone number.

12. Contact

Should you wish to access your information, identify any inaccuracies in the data we hold about you, or have any questions, comments, or suggestions regarding this Privacy Policy or Ghoststorage's privacy practices that were not addressed herein, please contact us at: info@ghoststorage.ca